General Terms and Conditions

§ 1 Validity of Terms and Conditions

Kunsthalle Düsseldorf gGmbH will fulfill your orders based on the following General Terms and Conditions. The Terms and Conditions provided at the time of your order apply. You can download the text to your computer or print it out. We do not recognize any terms that differ from these Terms and Conditions, unless these have been confirmed by us in writing.

§ 2 Sales Contracts

Contracts between Kunsthalle Düsseldorf gGmbH and the buyers are sales contracts. The contracting parties’ mutual obligations result from the following provisions. Otherwise the law of the Federal Republic of Germany applies, to the extent that this is permissible. Retention of title according to § 455 BGB.
The main characteristics of the goods can be found in the descriptions of the individual goods. The contract with us is concluded with delivery. You can order at any time by Internet, post, fax, or phone.

§ 3 Orders, prices, and delivery times

The prices stated at the time the order is submitted apply.
Kunsthalle Düsseldorf gGmbH will fulfill the order no later than 30 days after the day following the day of the order. If the ordered goods are not available, we will notify you. You will then have the option to withdraw from the purchase contract within 30 days of receiving the notification and to reclaim any payments made.

§ 4 Right of withdrawal

You have the right of withdrawal. You can cancel any contract within 14 days without specifying reasons and without payment.
In addition, if you do not intend to use the goods for commercial or professional purposes, you can cancel your order in writing and without specifying reasons within two weeks of receipt of the goods. In order to adhere to the cancellation period, it is sufficient to send the notice of cancellation or the goods within the period.
The cancellation is to be sent to the following:

Kunsthalle Düsseldorf gGmbH
Grabbeplatz 4
40213 Düsseldorf
Fax: 0211-8929180

Submitting a timely cancellation will release you from the contract. We will refund you the purchase price paid. You are obligated to return the goods. If the cancellation concerns goods worth no more than 40 euros, you will be responsible for the shipping costs of returning them. For goods of a higher value, Kunsthalle Düsseldorf gGmbH will bear the costs of the return shipment.
If you have already used the goods and they have signs of wear, we reserve the right to charge you for the value of the use of the goods.
We also reserve the right to deduct an amount corresponding to the loss in value if you are responsible for the deterioration or destruction of the goods or the impossibility of returning them.

§ 5 Invoices

After placing your order, you will receive an invoice for the goods that you have ordered. This is to be paid in advance. After receipt of payment, the goods will be shipped as soon as possible.